Eight systems, one login — nothing falls through.
From the moment a customer finds an open slot to the moment the invoice settles, every step below is one connected system — built for crews in the field, not just the office.
A calendar that fills itself — no phone required.
Customers see only slots your team can actually serve. Service durations, add-ons, buffer times, travel windows, and crew capacity are computed on every request, so double-bookings are structurally impossible.
- Real-time availability across every crew and service area
- Add-ons, durations, and deposits priced per service
- Buffer and travel time applied automatically to every job
The right crew, the right zone, the right minute.
Jobs route by zone, skill, and workload the moment they land. Emergencies slot into live routes with automatic customer ETAs, and every change syncs to each technician's mobile day-sheet instantly.
- Drag-and-drop board with zone and skill-aware auto-assign
- Live day-sheets for every technician, synced on change
- Emergency insertion with automatic ETA texts to customers
Cash that arrives before the truck does.
Take deposits at booking, charge the card on file at completion, and let invoices reconcile themselves. Funds settle to your bank on a rolling basis — no envelope of checks riding around in the van.
- Deposits at booking, balance charged on completion
- Invoices generated from the job — line items included
- Automatic reconciliation and rolling payouts via Stripe
Every customer, every job, remembered.
Full history per household: services, notes, gate codes, preferred technicians, lifetime value. Segments update themselves, so 'recurring customers we haven't seen in 90 days' is one click, not one afternoon.
- Complete job and payment history on one record
- Notes and access details carried to every future visit
- Live segments by frequency, service, zone, and value
Roles, permissions, payroll — handled.
Owners, dispatchers, and technicians each see exactly what they need — nothing more. Track hours and commissions per tech, and export payroll-ready reports instead of rebuilding them in a spreadsheet.
- Role-based access for owners, office staff, and field techs
- Shift tracking, time off, and capacity in one view
- Payroll and commission reports on Elite
The numbers that grow a service business.
Booking sources, repeat rates, revenue per crew, utilization by week. Diamond turns your operational exhaust into the handful of numbers that actually decide whether you add a truck this year.
- Revenue, utilization, and repeat-rate dashboards
- Source attribution: widget, phone, and repeat bookings
- Weekly digest email with the numbers that moved
Quiet weeks, booked solid.
Coupons, win-back emails, and review requests run themselves against your real calendar. When Diamond spots a soft Thursday, an offer goes out to the right segment — and the gap closes before you notice it.
- Coupons and promotions with redemption tracking
- Automated win-back and rebooking campaigns
- Review requests after every completed job
One line of code, bookings everywhere.
Drop the widget into WordPress, Squarespace, Wix, or a hand-built site with a single snippet. No website? Every account ships with a hosted booking page. Branding follows your colors on Professional and above.
- Works on any website with one script tag
- Hosted booking page included with every account
- Custom branding and colors on Professional+
Your next 500,000 bookings
start with one.
Join 3,000+ home service companies running on Diamond Booking. Seven days free — long enough to watch the first jobs book themselves.
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